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Privacy Policy
Elegance Forge Clothing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. By using our website (eleganceforgeclothing.com), you consent to these practices.
Data We Collect:
Personal Information: Name, email, shipping/billing address, phone number, and payment details when you place an order or contact us.
Usage Data: IP address, browser type, pages visited, and device info via cookies and analytics tools.
Marketing Data: Preferences if you subscribe to newsletters.
How We Use Your Data:
To process orders, payments, and deliveries.
To respond to enquiries and provide customer support.
To improve our website and services (e.g., via Google Analytics).
For marketing (e.g., emails) with your consent—unsubscribe anytime.
Legal basis: Contract necessity, consent, or legitimate interests (e.g., fraud prevention).
Data Sharing:
With service providers (e.g., payment processors like PayPal, shipping companies like Royal Mail) under strict data protection agreements.
Not sold to third parties. May share if required by law or to protect our rights.
Data Security: We use secure servers, encryption, and access controls. However, no online transmission is 100% secure—use at your own risk.
Data Retention: Kept only as long as necessary (e.g., 6 years for tax records) or until you request deletion.
Your Rights: Under UK GDPR, you can access, correct, delete, or restrict your data; object to processing; or withdraw consent. Contact us at [your email]. For complaints, contact the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies: We use essential cookies for site functionality and analytics cookies for improvements. Manage via your browser or our cookie banner.
Children's Privacy: Our site is not for under-13s; we don't knowingly collect their data.
Changes: We may update this policy—check regularly.
Contact: [Eleganceforgeclothing@gmail.com/9 Timsbury Court,Oakwood Derby]. Data Protection Officer: [Michael Smith].
Last updated: [January 22, 2026]